FAQ

Frequently asked questions

Can i get materials for print that isn't listed on your website?

 

Yes you can! Contact us and we’ll figure out exactly what you need and decide on a good price.

 

When will I receive the bill?

 

If your net amount is less than 10.000 DKK it will be paid immediately. If the net amount is above 10.000 DKK, half will be paid by the start and the last half when the project is done.

 

What types of payment?

 

We will send an invoice to you or your company.

 

Can i get help with my website when i have paid and received my complete website?

 

Of course, you cant get help with your website. We have support vouchers, where you only get billed per. 15 minute instead of per hour. In addition, there is a lot of money to save with our support vouchers.

Read more  HERE

 

What is Simplify Web?

 

Simplify Web is a theme based solution, where we together will find the theme that suits your company. This is a fast, cheap and easy way to get a website. Crunch makes the entire setup and is available for counseling and support. We give you a free introduction to how you paste content on your new websites in a easy way.
In addition, there are free phone support to all of our SImplify Web solutions.

 

Are there any hidden fees?

 

No. When you receive an offer, that’s the price. We work with fixed prices so you always know what the total will be.

 

Can I buy a giftcard for Crunch?

 

Yes of course – just contact us HERE

 

Can I add content to my website when it's done?

We give you an introduction in adding content on your new website.

If you wish for us to add the content for you, it is possible through our support voucher solution.

 

How long time will it take to make a website?

It depends on the website you want. We’ll tak about your wishes and needs together, and afterwards we’ll make a time schedule for the project.

 

Can Crunch help me with Webhotel?

 

Yes. A webhotel is the place where all your files are stored. We can help you with the webhotel as well.

 

I don't know how to make a requirements specification, what do I do?

 

Don’t worry, there are a lot of people who doesn’t know how to make a good requirements specification.

We will help you out. For larger tasks it is important to agree on every wish and requirement for the website. Therefore we make a requirements specification.

We’ll make it together, don’t worry about it!